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HOME> To ensure you can shop with peace of mind -PREMIUM BANDAI 's efforts -

For your peace of mind when shopping
~ PREMIUM BANDAI 's Initiatives~

Since 2009
We believe we can make our customers smile.
I have delivered the product.

We will continue to deliver your valuable products with peace of mind.
To help you make a purchase
We will continue to work on this every day.

1.
Customer feedback
We are working to utilize this information to make improvements.

Customer satisfaction comes first,
We take customer opinions and requests seriously.We hope to receive your feedback and improve our services.We are working on it.

About PREMIUM BANDAI servicesHerefrom

2.
We aim to provide comprehensive information

To allow customers to purchase products with peace of mind
We will promote accurate labeling and easy-to-understand expressions.

Each product page contains the latest product information.
We update it appropriately.

Available payment methods and payment method
For more information
Herefrom

For other usage information,
Herefrom

3.
Until delivery of the product
We strive to improve customer satisfaction

Aiming to improve customer convenience and delivery quality
We will continue to work in cooperation with delivery companies.

Delivery information isHerefrom

The summary service isHerefrom

4.
Protecting your personal information
We will strengthen our efforts

Login alerts, 2-step authentication,
We are promoting identity authentication measures by adopting SMS authentication.

Other safety guidesHerefrom

プレミアムバンダイ 国内会員555万人 突破感謝祭

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