►For customers who have forgotten their password

►For customers who have changed, lost, or forgotten the email address used at registration

• ・Or if you have changed the email address used at registration
• ・Those who have lost the email address registered when joining
• ・If you have forgotten the registered email address

For the above customers, please click on the "Start Procedure" button.

*If you have lost or forgotten your email address, you will need a new email address to reset your login information.

►For customers who have not received the password lock/login information reset email

If your account has been locked for security reasons, the confirmation email (*) will not be sent. If you do not receive the email, press the logout button and then click the "Start procedure" button.

* This is a confirmation email that will be sent to you if you have forgotten your password.