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Regarding the phenomenon in which notifications are not delivered to email addresses in certain domains
We have confirmed that there are currently some cases where messages from our store are not being delivered to email addresses in certain domains due to errors.
We would like to apologize for any inconvenience caused to affected customers.
You can also check your order information on your My Page.
If you do not receive a reply to your inquiry within a few days, please contact us again using a different email address, if possible.
We apologize for any inconvenience this may cause and appreciate your understanding.
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If your question is not listed here, please contact us using the form below.
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We will only respond to inquiries about your order or registration details if they are made by you in person.
If you have specified a domain to block spam, you may not be able to receive emails. Please set your email settings to receive emails from "p-bandai.jp".
The personal information provided will be used to respond to inquiries to Premium Bandai and to analyze the information to improve our products and services.
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