Here we will tell you about the delivery of the product.

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At Premium Bandai, we generally do not offer exchanges even if the shipping box, special shipping box, or product packaging is damaged.

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What's wrong? Pibit? Was the product you received broken? In that case, we will of course exchange the product!!

Also, when you receive the product, be sure to check that the contents are correct and that it is not damaged.

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If you have any problems, please contact us within 7 days!

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We may not be able to accommodate requests after the 8th, so please let us know as soon as possible!

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It is possible that delivered items may be returned to the Premium Bandai warehouse for some reason.

If you register the wrong address or do not receive the item for several days, the item will be returned to the warehouse. We will send you an email regarding redelivery at a later date!

When you receive the email regarding redelivery, please check it immediately.

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Be careful, if you don't process the re-delivery within the deadline, your order will be canceled!

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Also, you may not be able to shop at Premium Bandai anymore...! Be careful!