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HOME>About deliveries and inquiries during the summer holidays (updated 8/10)

Regarding deliveries and inquiries during the summer holidays (estimated delivery schedule updated 8/10)

☆About specifying delivery date

Thank you very much for your continued patronage of PREMIUM BANDAI.
Due to the summer vacation period,About all productsWe cannot accept delivery date requests on the following dates:

Sunday, August 15, 2021 - Wednesday, August 18, 2021


Thank you for your understanding.

☆ Estimated delivery schedule (if no specified date is available)

Orders placed by Tuesday, August 10th (regular items)
Delivery will occur within 5 days of ordering.
Orders placed between Wednesday, August 11th and Friday, August 13th (regular items)
Delivery will occur approximately 8 days after ordering.
Orders placed after Saturday, August 14th (regular products)
Delivery will occur within 5 days of ordering.

*Items will be shipped in order.
*If you select a specific date, delivery will be on that date.

☆To customers ordering pre-order items scheduled to be shipped in August

Once the shipping start date is confirmed, you can specify the delivery date.
In that case, we will contact you by email and on the website.
We cannot accept delivery date requests between Sunday, August 15, 2021 and Wednesday, August 18, 2021.
Thank you for your understanding.

*For regular delivery dates and times, please refer to the "About delivery and shippingPlease check ".

☆About inquiries during the summer vacation period

We will not be able to accept inquiries by phone from Thursday, August 12, 2021 to Monday, August 16, 2021 due to the summer holidays.
During the above period, we will continue to accept inquiries via the "Inquiry Form" as usual.
Responses to customers will be sent in the order in which they are received starting from Tuesday, August 17, 2021.
We apologize for any inconvenience this may cause and appreciate your understanding.
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