[Character Deco Christmas 2023]
[Character Deco Celebration Cake - Shipping in December 2023 - Christmas Reservations]
[Character Deco Party Cake - Shipping in December 2023 - Christmas Pre-order]
[Notes regarding delivery]
・"Chara Deco Christmas", "Chara Deco Celebration Cake (December 2023 Shipping/Christmas Reservations)", and "Chara Deco Party Cake (December 2023 Shipping/Christmas Reservations)" will be delivered frozen. Please defrost in the refrigerator before eating.
・You can store it in the freezer (below -18℃) before starting to thaw it. Please check the thawing time on the page of each product. Be sure to thaw it in the refrigerator and consume it as soon as possible after thawing.
- When thawing, water droplets may form inside the dome.
・The product "Character Deco Christmas"Shipment on Tuesday, December 19thThis is planned.
This productYou cannot specify a delivery date.
If you need to change the pick-up date and time"Kuroneko Members"Please use it.
・In your hands,Around December 20th (Wednesday)We are planning to deliver the following,
Delivery may be delayed in some remote areas or due to traffic and weather conditions.There may be significant delaysPlease be aware of this in advance.
・When the shipment is complete, PREMIUM BANDAI will send you a notification email. Please check the delivery status using the "Inquiry slip number" listed in the email.
・When you receive the product, please check the contents. If the product is damaged upon arrival, please contact the delivery company or contact the PREMIUM BANDAI Customer Service Center listed below.
*If the PREMIUM BANDAI Customer Service Center is closed, your inquiry will be confirmed on the next business day.
- Please check each product page for expiration dates.
・Please note that delivery is not available to the following areas.
Tokyo Izu Islands (Aogashima Village, Toshima Village, Shikinejima Village, Mikurajima Village), Ogasawara Islands (Ogasawara Village)
Due to disruptions to transportation caused by disasters, etc., there is a possibility that delivery delays may occur and the areas where delivery is not possible may expand.
For details and the latest information, please check the Yamato Transport website.
[Inquiries regarding "Charadeco SHOP" products]
Bandai Customer Service Center
Navi Dial: 0570-014-315
Reception hours: 10:00-16:00 (excluding weekends, national holidays, and summer and winter holidays)
[Inquiries regarding orders]
*If you have any questions about the delivery status (damage to the cake upon arrival, etc.), please contact the delivery company first.
PREMIUM BANDAI Customer Service info@p-bandai.jp 0570-041-203
Reception hours: Monday to Friday 10:00-17:00 (excluding Saturdays, Sundays, national holidays, and summer and winter holidays)
*We do not accept orders over the phone.
Contact by emailhttps://p-bandai.jp/inquiry_input/2/
