*This is a message to customers who have purchased "CSM Faiz Gear & Faiz Accel ver.2", "CSM Faiz Gear ver.2", and "CSM Faiz Driver ver.2".

Dear Valued Customer,

Thank you for purchasing the above mentioned product.
The instruction manual for this product contains typos and information about specifications that is not included in the instruction manual.
We would like to contact you with our apologies.
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● Page 7 of the instruction manual: "How to turn on the Faizphone"
The startup sound for "Dialogue Mode" is described as "Transform" in the instruction manual,The correct line is "It's INUI TAKUMI."It will be.
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­● Instruction manual page 7 "Code input play"
The "5821 + ENTER" sound is described in the manual as "AUTO BAZZIN GET CAM CLOSER",The correct name is "Auto Vagin Cam Closer"The audio will be as follows.

● About momentary power OFF ⇒ ON operation
Due to the characteristics of the capacitor built into this product, a standby current will remain for a few seconds after the power is turned off. If you turn the power off and then on in a short period of time, it may not be possible to turn the power off.When turning the power back on, wait about 3 to 5 seconds before turning it on, or press any button after turning it off to discharge the battery before turning it onThank you very much.
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●About special move operation while BGM is playing (Updated 2024/2/2)
・When transforming while background music is playing
・When transforming in BGM standby mode
However, if you continue to play that background music after transformation and press the ENTER button to play the "Exceed Charge" sound, radio communication will not take place.
If you want to activate a special move while playing background music,After transforming, play the BGM again and press the ENTER button to activate it.Thank you very much.
(Updated February 2, 2024)
Also, when performing special moves consecutively, we would like you to press the ENTER button again after the final explosion sound in the special move sounds of the various weapons (Faiz Pointer, Faiz Shot, Faiz Edge) has finished playing.
If you attach or detach the Mission Memory before the final explosion sound of the special move of each weapon has finished, or if the "Episode 19 Crimson Smash Failure Sound" is playing, you will not be able to perform consecutive special moves while the same BGM is playing, so please play the BGM again.

About attaching and detaching the accelerator memory and operating the exceed charge (updated 2/2/2024)
If the "Accel Form transformation sound / transformation release sound" does not play when you set or remove the Accel Memory while the Faiz Phone is set on the buckle, or if the "Exceed Charge sound" does not play when you press the ENTER button, it is possible that the Faiz Phone is floating slightly and the switch on the side of the Faiz Phone is not pressed.
In that case,Operate while holding the FaizPhone downwardsThank you very much.
However, if the problem occurs constantly, it may be a problem with the side switch of the Faiz Phone. Please contact the Bandai Customer Service Center to request a replacement of the Faiz Phone.

We deeply apologize for any inconvenience and trouble caused to our customers.
If you have any questions regarding this matter, please contact us at the address listed below.

[Contact for inquiries regarding this matter]
Customer Service Center | Bandai Official Website (bandai.co.jp)